BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period.

However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Disgusting Quest Location.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am disappointed you have such a lousy employees who does not clearly understand hours of operation or punctuality. She is destroying the Quest Diagnostics reputation for super customer **********************. Clearly **** is a problem for this location The attitude from *****************************, manager is clear in that she does not deserve or love her job. Change the hours of operation to **** or **** to allow late or forgetful employees to get to work on time.

Quest if your listening, you need to terminate the manager at this location since she doesn't understand what hours of operation is/are. If you are looking for a Lab where employees show up late and then are rude to you when you complain then this is the lab for you.

I went through the door complaining to her about being late in opening and she was rude in her response to me and stated she forgot to open the door. A Quest Employee showed up late to unlock the door at or near ****. There were 4 of us standing in the pouring rain under the awning at the entrance to the location. The door clearly shows the opening time on Friday 7/14/23 as ****. I drove my wife to the ****** ** location on 7/14/23 and arrived at the door at exactly ****.

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